Post by akash on Nov 25, 2024 9:03:12 GMT
WhatsApp is the most popular messenger in the CIS and one of the most popular worldwide. It is mainly used to communicate with loved ones, friends and colleagues, but what prevents you from using it for business?
Today, many well-known global brands use messengers to communicate with their customers. This is not surprising, because it is convenient to receive notifications about discounts, personal offers, write reviews and much more. This is not an outdated SMS, annoying emails or calls from unknown numbers.
Let's take a look at how businesses can use WhatsApp messaging and why they are needed at all.
#1 – Increase in sales
To attract new clients, mailings are made to a cold or warm client base, and the message offers promotions, discounts, special offers. This is a simple but effective way to attract a new audience.
When composing a message, be careful - it should not be flashy and annoying. WhatsApp mass mailing is not the same as a bulletin board. Your message should be simple, start a dialogue and offer benefit to the recipient.
#2 – Increase repeat sales
If you have a cold customer base, offer inexpensive goods or telegram blast services at first so that a person can get to know the company. For example, if you opened a service station, you don’t need to send out a mailing list for expensive repairs. Offer customers free diagnostics, find out their needs, and then offer more expensive services.
If you have a base of regular customers, don't be afraid to offer them other services or products. For example, offer a body wrap procedure to a girl who always gets a massage in your salon.
On WhatsApp, such offers are perceived more as friendly offers rather than aggressive advertising, and therefore customers become more loyal.
#3 – Get More Feedback
Sending messages to WhatsApp will help you receive feedback, suggestions for improving the service or check the work of employees. Do you want to know what opinion customers leave about your company's plumbers? Ask them about it!
#4 – Increase customer loyalty
WhatsApp is not about aggressive sales, but about communication, understanding and help. Build dialogues with your customers so that they treat you not as a faceless company, but as people who are always ready to help.
For example, assign managers to clients who will respond to them, inform them about discounts and promotions, and ask their opinions.
#5 – Attract an audience to social networks
If you already have a customer base, but they are not active on social networks, invite customers to participate in a drawing, the mandatory condition of which is a subscription.
Want to try these methods for your business, but don't know how effective they will be?
In the wsender.ru service you can send out 15 messages a day in WhatsApp for free. Come in, try it and develop your business with us!
Today, many well-known global brands use messengers to communicate with their customers. This is not surprising, because it is convenient to receive notifications about discounts, personal offers, write reviews and much more. This is not an outdated SMS, annoying emails or calls from unknown numbers.
Let's take a look at how businesses can use WhatsApp messaging and why they are needed at all.
#1 – Increase in sales
To attract new clients, mailings are made to a cold or warm client base, and the message offers promotions, discounts, special offers. This is a simple but effective way to attract a new audience.
When composing a message, be careful - it should not be flashy and annoying. WhatsApp mass mailing is not the same as a bulletin board. Your message should be simple, start a dialogue and offer benefit to the recipient.
#2 – Increase repeat sales
If you have a cold customer base, offer inexpensive goods or telegram blast services at first so that a person can get to know the company. For example, if you opened a service station, you don’t need to send out a mailing list for expensive repairs. Offer customers free diagnostics, find out their needs, and then offer more expensive services.
If you have a base of regular customers, don't be afraid to offer them other services or products. For example, offer a body wrap procedure to a girl who always gets a massage in your salon.
On WhatsApp, such offers are perceived more as friendly offers rather than aggressive advertising, and therefore customers become more loyal.
#3 – Get More Feedback
Sending messages to WhatsApp will help you receive feedback, suggestions for improving the service or check the work of employees. Do you want to know what opinion customers leave about your company's plumbers? Ask them about it!
#4 – Increase customer loyalty
WhatsApp is not about aggressive sales, but about communication, understanding and help. Build dialogues with your customers so that they treat you not as a faceless company, but as people who are always ready to help.
For example, assign managers to clients who will respond to them, inform them about discounts and promotions, and ask their opinions.
#5 – Attract an audience to social networks
If you already have a customer base, but they are not active on social networks, invite customers to participate in a drawing, the mandatory condition of which is a subscription.
Want to try these methods for your business, but don't know how effective they will be?
In the wsender.ru service you can send out 15 messages a day in WhatsApp for free. Come in, try it and develop your business with us!